FAQ (Frequently Asked Questions)
How can I place an order for photo printing and personalized gifts in Qatar?
You need not to worry to place your orders for photo printing and personalised gifts. All you got to do is visit our website and choose the product you wish to purchase, then upload the picture you want your product to be personalized and place the order. We will ship the product to your address asap.
What types of products can I customize?
All products available on our website are customisable. You can customise them according to your tastes and preferences to make the products unique and one of a kind.
How long does it take to receive my photo prints or customized gifts in Qatar?
The shipping and delivery time is purely based on the nature of the order but usually photo gifts take 2-3days and prints get delivered in 3 ways- 3days delivery, 2days delivery and 24hr delivery that are subjected to additional charges.
Do you offer international shipping?
Undoubtedly yes! We ship worldwide. To see our list of countries to which we ship, kindly check the shipping details on our website.
How can I contact customer service for help with my order?
Our customer care works 24x7 and therefore you can contact us anytime vua whatsapp, phone or email. Our team is very responsive, we will get back to asap.
What payment methods do you accept?
we have different payment methods to make it easuer for the customers to place their orders. from cash on delivery, terminal payment, advance payment to cashless card payments of different cards and third parties like PayPal, Izico and many more are available. For more details, kindly visit our payments page.
Should I place an order via WhatsApp?
You can place an order via WhatsApp, our team will guide you through it. Once you reach out to us, we qill share the catalogue with you from which you can select the product you wish to purchase and then share pictures in HD quality as document format if you need to personalize the product. Upon finishing this, you can pay and confirm your order.
Can I cancel my order after placing it?
Orders can be cancelled within a short window of time from the time of order placement. For more details, kindly contact our customer care shortly if you wish to cancel any orders.
What if I receive a damaged or defective item?
No worries, we have got you covered. If you receive a damaged or defective item, contact our customer care team immediately and share your concern. Depending on the situation we will assist and guide you with a return, exchange or refund.